| WHAT YOU HAVE TO DO WHEN YOU ARRIVE? |










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| IMPORTANT INFORMATION FOR NEWCOMER |


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You must have a Social Insurance Number (SIN) to work in Canada. It is illegal for an employer to hire you without this number. This number is also used when you apply for government services or pay your taxes.
To apply for a SIN, you should go in person to a Human Resources Centre of Canada (HRCC).
Please find out one of the offices close to you :
And download SIN Application form here :
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The Ontario Health Insurance Plan (OHIP) pays for basic medical services for most Ontario residents. You should apply for OHIP as soon as you arrive.
To apply, you must go in person to an OHIP office. Use this list from the Ontario Ministry of Health and Long-Term Care to find the nearest office.
When you go to the OHIP office, you will need to complete an application form. You must also provide original documents that prove your immigration status, residency and identity.
When your application has been accepted, you will receive a Health Card with your photograph on it.
There is a three-month waiting period from the time you apply for OHIP until you are covered. You should consider buying health insurance from a private company during this period
Please found out Ministry Office Locations and Hours of Operation :
More info about OHIP/Insurance :
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Provides assessment of English language skills and makes referral to English classes in the community.
Social Development Council of Ajax-Pickering - Immigrant Settlement Services - Ajax
132A Commercial Avenue, Ajax
Tel: (905) 686-2661
YMCA Contact Center
42 Charles Street East, 8th Floor (corner Yonge and Bloor)
Toronto, Ontario
M4Y 1T4
(416) 925-5462
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Provides tutoring programs for adults to develop literacy skills (reading, writing, numeracy).
Literacy Council of Durham Region - Oshawa
40 King Street West, Suite 510, Oshawa
Tel: (905) 434-5441
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Welcome to Durham LINC
Anyone wishing to join a LINC class must first undergo a language assessment. The LINC assessment center assesses clients' language and training needs and refers immigrants to the appropriate LINC classes or other program providers.
For more information or an assessment, please contact:
LINC Coordinator
Community Development Council Durham
134 Commercial Avenue
Ajax ON L1S 2H5
Tel: 905-686-2661
Fax: 905-686-4157
Website :
LINC helps newcomers learn English.
Free classes, part-time or full time.
Computer-assisted language labs
TTC assistance if you qualify
100 locations in Toronto
If you are a landed immigrant or a convention Refugee and you need help with English, call the YMCA LINC Assessment Centre at:
416-925-5462
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An Ontario driver's licence is your proof of your privilege to drive. You must carry it with you whenever you drive. Ontario has introduced a one-piece plastic driver's licence. The licence has a digitized photograph and signature of the driver and a magnetic information strip.
A driver's licence includes your name, address, signature, date of birth, gender, height, licence class, licence issue and expiry dates, and codes showing which class of vehicles you may drive and under what conditions (for example, an "X" condition means you need to wear glasses/contacts for driving). If you have a red bar with four white dots under your photograph, it indicates that you qualify to be an accompanying driver under the graduated licensing program.
If you live in Ontario, you must be at least 16 years old and have a valid Ontario driver's licence to drive in the province. A newcomer to Ontario who holds a driver-license from another province or country is required to apply for an Ontario driver's licence within 60 days of taking up residence in the province.
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Goodwill
Ajax : 250 Bayly Street West
(905)428-9130
Whitby : 1121 Dundas East
(905)430-6093
Oshawa : 1300 King Street East
(905)434-8202
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Salvation Army
Ajax : 66 Commercial Avenue
(905)427-7123
Whitby : 710 McQuay Boulevard
(905)668-7477
Scarborough : 305 Morrish Road
(416)282-5333
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Buying Used or Second-hand goods
Many people save money by buying used or second-hand goods including: clothing, furniture, dishes, appliances (like televisions).
You can find used goods at stores run by non-profit organizations.
These stores include Goodwill, Salvation Army Thrift Stores and Value Village. You can also look in the classified section of the newspaper for garage or yard sales held by individuals.
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Service Canada offers single window access to a wide range of Government of Canada programs and services for citizens through more than 595 points of service located across the country, call centres, and the Internet.
Service Canada’s goal is to provide Canadians with one-stop, personalized service they can access however they choose – by telephone, Internet, or in person.
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Pickering GO Station - TRAIN & BUS STATION
1322 Bayly St., Pickering
North side of Bayly St., east of Liverpool Rd.
Information and Assistance: 905-683-4111
TTY Service: 905-683-2082
Fax: 905-683-5314
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Ajax GO Station - TRAIN & BUS STATION
100 Westney Rd. S., Ajax, Ontario
N.W. corner of Fairall St. @ Westney Rd.
Information and Assistance: 905-683-4111
TTY Service: 905-683-2082
Fax: 905-683-5314
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Whitby GO Station— TRAIN & BUS STATION
1350 Brock St. S., Whitby, Ontario
South of Hwy. 401 & Brock St. (Hwy. 12)
Phone : 905-668-3544
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Oshawa GO Station— TRAIN & BUS STATION
767 Thornton Rd. S., Oshawa
South side of Bloor St. @ Thornton Rd.
Phone : 905-579-2471
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Toronto Transit Commission(TTC) : 416-393-4000
Go Transit : 416-869-3200 website :
Via Rail Canada : 1-800-361-1235
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Go Transit
GO Transit is Canada's first, and Ontario's only, interregional public transit system, established to link Toronto with the surrounding regions of the Greater Toronto Area (GTA). We carry 44 million passengers a year in an extensive network of train and bus services that is one of North America’s premier transportation systems. Since we began operating in May 1967, more than three-quarters of a billion people have taken the GO Train or the GO Bus. Officially known as the Greater Toronto Transit Authority (GTTA), GO Transit provides safe, convenient, and efficient transportation to the communities of the Toronto area.
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| Community Development Council Durham (CDCD) |
Community Development Council Durham (CDCD) Ajax-Pickering
134 Commercial Avenue
Ajax, Ontario L1S 2H5
Tel : (905) 686-2661
Fax : (905) 686-4157
Counsellors : Parvin Syal, Susan Kurian, and Gerardo Hernandez
Durham's Child Nutrition Project
134 Commercial Ave. Ajax, Ontario L1S 2H5
Tel: 905-686-2661
Fax : 905-686-4157
Coordinator : Stephanie Miskew
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| IMPORTANT LINKS FOR NEWCOMERS |
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| Permanent Resident Card |
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The permanent resident (PR) card is a wallet-sized, plastic status card that replaces the paper IMM 1000 Record of Landing document. As of December 31, 2003, the PR card will be the proof of status document required by permanent residents seeking to re-enter Canada on a commercial carrier (airplane, boat, train or bus).
As of December 31, 2003, permanent residents returning to Canada without a valid PR card will not be permitted to board their carrier. They will have to contact the nearest Canadian visa office to obtain a limited use travel document to re-enter Canada at a cost of $50 for each one.
Click on below link to get applications and forms :
Applications and Forms
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| How to Become a Canadian Citizen |
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Are you a permanent resident? Have you lived in Canada for three years or more? You may be ready to become a Canadian citizen.
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| Income Tax Return |
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Need a hand with your taxes?
Need a hand completing your income tax and benefit return?
If you are unable to complete your income tax and benefit return by yourself and are unable to pay for assistance, our Community Volunteer Income Tax Program may be for you.
Specially trained volunteers can help you complete your income tax and benefit return if your income is low and your tax situation is simple.
Volunteers do not complete income tax and benefit returns for deceased persons, bankrupt individuals, or individuals who have capital gains or losses, employment expenses, or business or rental income and expenses.
The service is free.
Would you like to know more?
For more information about this free service, call us at 1-800-959-8281.
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